Natalia Zartha
ESEN

Consulting service

Consulting in Digital Transformation, AI Agents & Applied AI

I help executive committees and tech leaders move from AI enthusiasm to business results: I design the adoption strategy for AI Agents, GitHub Copilot and GenAI, focused on productivity, operational efficiency and new service models, always with governance, security and cost control.

What this service includes

  • AI Agents strategy: use cases, architecture (single and multi-agent), orchestration and MCP.
  • GitHub Copilot and coding assistants adoption with productivity metrics and delivery impact.
  • Applied GenAI for business: internal assistants, RAG over corporate knowledge and process automation.
  • Software lifecycle reengineering to integrate AI into discovery, development, QA and operations.
  • AI Governance and Responsible AI: policies, guardrails, data security, cost control and KPIs.
  • Executive adoption roadmap with use cases prioritized by impact, feasibility and ROI.

My methodology

How I advise and support you

1. Diagnosis & use cases

I map current processes, data and capabilities to identify where AI and agents can generate real value, prioritizing by business impact, technical feasibility and organizational maturity.

2. Adoption strategy (Agents, Copilot, GenAI)

I define the executive roadmap: which AI agents to build, where to deploy GitHub Copilot, which processes to automate with GenAI and how to measure productivity, quality and return for the board.

3. AI Agents design & architecture

I design agent architecture (single-agent, multi-agent, tools, MCP, RAG) aligned to the client's stack, with clear criteria for when an agent fits vs. traditional automation.

4. Governance, security & Responsible AI

I establish the governance framework: usage policies, guardrails, sensitive data handling, observability, per-model cost control and Responsible AI metrics to mitigate regulatory and reputational risks.

5. Software lifecycle reengineering

I audit and redesign delivery processes so AI and agents empower teams in discovery, development, QA and operations, without breaking governance, security or quality.

6. Enablement & sustainable adoption

I support leaders and teams with controlled pilots, adoption rituals and real usage metrics, ensuring the transformation outlasts the initial excitement.

Results you can expect

  • AI and Agents use case portfolio prioritized by impact and ROI.
  • Measurable adoption of GitHub Copilot and GenAI with productivity and delivery quality KPIs.
  • AI agents in production with clear architecture, governance and observability.
  • Responsible AI framework that reduces security, data and compliance risks.
  • Technical culture oriented to responsible experimentation and continuous improvement.

Ideal for

  • C-level and executive committees needing a clear AI and Agents strategy aligned with the business.
  • Organizations looking to move from isolated pilots to real, measurable AI adoption.
  • Tech areas evaluating GitHub Copilot, AI agents or GenAI and seeking independent judgment.
  • Product and engineering teams aiming to accelerate their delivery cycle with AI, without losing governance.

Let's talk?

Tell me about your context and let's design together how this service can bring value to your organization.

Email me

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